:root{--bg: #ffffff;--surface: #fafafa;--surface-2: #f4f4f5;--ink: #09090b;--ink-2: #3f3f46;--muted: #52525b;--faint: #71717a;--line: rgba(9, 9, 11, .09);--line-soft: rgba(9, 9, 11, .055);--line-strong: rgba(9, 9, 11, .18);--accent: #ff6800;--accent-deep: #e55d00;--accent-soft: rgba(255, 104, 0, .12);--orange-50: rgba(255, 104, 0, .08);--card: #ffffff;--white: #ffffff;--primary: #18181b;--danger: #be123c;--danger-soft: rgba(190, 18, 60, .06);--ok: #059669;--ok-soft: rgba(5, 150, 105, .1);--shadow-sm: 0 1px 2px rgba(9, 9, 11, .05);--shadow-md: 0 4px 14px rgba(9, 9, 11, .07);--shadow-lg: 0 16px 40px rgba(9, 9, 11, .12);--shadow: var(--shadow-md);--radius: 12px;--radius-sm: 8px;--text-xs: 12px;--text-sm: 13px;--text-base: 14px;--text-md: 15px;--text-lg: 16px;--text-xl: 22px;--text-2xl: 26px;--font: "Inter", ui-sans-serif, system-ui, -apple-system, "Segoe UI", sans-serif;--display: "Inter", ui-sans-serif, system-ui, sans-serif;--login-font: "Inter", ui-sans-serif, system-ui, sans-serif;font-family:var(--font);font-size:var(--text-base);line-height:1.5;font-feature-settings:"cv02","cv03","cv04","cv11";color:var(--ink);background:var(--surface);-webkit-font-smoothing:antialiased}*{box-sizing:border-box}body{margin:0;min-height:100vh;background:var(--surface)}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit;border-radius:var(--radius-sm);border:1px solid var(--line);padding:8px 11px;background:#fff;color:inherit;transition:border-color .12s ease,box-shadow .12s ease,background .12s ease}input:hover,select:hover,textarea:hover{border-color:var(--line-strong)}input:focus-visible,select:focus-visible,textarea:focus-visible,button:focus-visible,a:focus-visible{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}button{background:var(--primary);color:#fff;border-color:var(--primary);font-weight:550;cursor:pointer}button:hover:not(:disabled){background:#000;border-color:#000}button:disabled{opacity:.4;cursor:not-allowed}button.ghost{background:#fff;color:var(--ink);border-color:var(--line);font-weight:500}button.ghost:hover:not(:disabled){background:var(--surface);border-color:var(--line-strong);color:var(--ink)}.center{padding:48px;text-align:center;color:var(--muted)}.error{color:var(--danger)}.warning{color:var(--danger);font-weight:550}.muted{color:var(--muted)}.login-page{min-height:100vh;display:grid;grid-template-columns:minmax(280px,1.05fr) minmax(320px,.95fr);background:var(--surface)}.login-page--loading{grid-template-columns:1fr;place-items:center}.login-loader{display:flex;flex-direction:column;align-items:center;gap:14px;color:var(--muted)}.login-loader__logo{height:42px;width:auto;display:block;animation:login-pulse 1.2s ease-in-out infinite}@keyframes login-pulse{0%,to{transform:scale(1);opacity:1}50%{transform:scale(.96);opacity:.82}}.login-brand{position:relative;overflow:hidden;padding:clamp(28px,5vw,56px);background:#09090b;color:#fff;display:flex;align-items:stretch}.login-brand__media{position:absolute;inset:0;z-index:0;overflow:hidden;background:#09090b url(/assets/hero-velocity.jpg) center / cover no-repeat}.login-brand__video{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;display:block;filter:saturate(1.05) contrast(1.04) brightness(.72)}.login-brand__scrim{position:absolute;inset:0;z-index:1;pointer-events:none;background:linear-gradient(160deg,#09090bd1,#09090bad 45%,#09090be0),radial-gradient(circle at 15% 20%,rgba(255,104,0,.28),transparent 42%),radial-gradient(circle at 85% 80%,rgba(255,133,51,.18),transparent 38%),linear-gradient(90deg,rgba(255,104,0,.12),transparent 55%)}.login-brand__content{position:relative;z-index:2;display:flex;flex-direction:column;justify-content:center;gap:22px;max-width:440px}.login-brand__logo,.brand-logo{display:flex;align-items:center;gap:12px}.login-brand__logo img,.brand-logo img{height:42px;width:auto;display:block;flex-shrink:0;animation:logo-speed 3.6s ease-in-out infinite}.login-brand__logo--compact,.brand-logo--compact{margin-bottom:4px}.login-brand__logo--compact img,.brand-logo--compact img{height:36px}.login-brand__name,.brand-logo__name{display:flex;flex-direction:column;line-height:1.05;gap:2px}.login-brand__name strong,.brand-logo__name strong{font-family:var(--display);font-size:.95rem;letter-spacing:-.02em}.login-brand__name em,.brand-logo__name em{font-style:normal;font-size:.72rem;color:#ffb06b;font-weight:600}.brand-logo__wordmark{font-family:var(--display);font-size:1.05rem;font-weight:700;letter-spacing:-.03em;line-height:1.1}.brand-logo--compact .brand-logo__wordmark{font-size:.98rem}.login-brand__content .brand-logo{margin-bottom:8px}.login-brand__content .brand-logo img{height:56px}.login-brand__content .brand-logo__wordmark{color:#fff;font-size:clamp(1.75rem,3vw,2.35rem);letter-spacing:-.03em;text-shadow:0 2px 24px rgba(9,9,11,.55),0 10px 40px rgba(9,9,11,.45)}.app-loading .brand-logo__wordmark{color:#fff;text-shadow:0 2px 24px rgba(9,9,11,.55)}.login-loader .brand-logo__wordmark{color:var(--ink);text-shadow:none}.login-brand__name>span:last-child{margin-top:4px;font-size:12px;color:#fffaf59e;line-height:1.3}.login-card__head .login-brand__name>span:last-child{display:none}.login-card__head .login-brand__name em,.login-card__head .brand-logo__name em{color:var(--accent)}.login-card__head .login-brand__name strong,.login-card__head .brand-logo__name strong{color:var(--ink)}.login-card__head .login-brand__logo,.login-card__head .brand-logo{display:none}.login-brand h1{margin:0;font-family:var(--display);font-size:clamp(1.75rem,3vw,2.35rem);line-height:1.12;letter-spacing:-.03em;text-shadow:0 2px 24px rgba(9,9,11,.55),0 10px 40px rgba(9,9,11,.45)}.login-brand__lede{margin:0;color:#fffaf5c7;line-height:1.55;font-size:15px}.login-main{display:flex;flex-direction:column;min-height:100vh;padding:clamp(24px,4vw,48px);font-family:var(--login-font);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.login-main__center{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;width:100%;gap:18px}.login-main__top{width:min(420px,100%);display:flex;align-items:center;justify-content:space-between;gap:12px}.login-back{display:inline-flex;align-items:center;gap:8px;font-size:14px;color:var(--muted);transition:color .15s ease}.login-back svg{width:16px;height:16px}.login-back:hover{color:var(--accent)}.login-card{width:min(420px,100%);background:var(--white);border:1px solid 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.lede{margin:0;color:var(--muted);font-size:14px;line-height:1.55;font-weight:400}.login-field{display:flex;flex-direction:column;gap:7px}.login-field label{font-size:13px;font-weight:500;letter-spacing:.01em;color:var(--ink)}.login-input-wrap{position:relative}.login-input__icon{position:absolute;left:13px;top:50%;z-index:1;transform:translateY(-50%);color:var(--muted);pointer-events:none;display:grid;place-items:center}.login-input__icon svg{width:18px;height:18px;display:block}.login-field input{width:100%;padding:12px 14px 12px 42px;border-radius:12px;transition:border-color .15s ease,box-shadow .15s ease}.login-password input{padding-right:46px}.login-password__toggle{position:absolute;top:50%;right:6px;transform:translateY(-50%);width:34px;height:34px;padding:0;border:none;border-radius:10px;background:transparent;color:var(--muted);display:grid;place-items:center}.login-password__toggle:hover:not(:disabled){background:var(--accent-soft);color:var(--accent)}.login-password__toggle svg{width:18px;height:18px}.login-field input:focus{border-color:#ff680073;box-shadow:0 0 0 3px var(--accent-soft);outline:none}.login-input-wrap:focus-within .login-input__icon{color:var(--accent)}.login-field input[aria-invalid=true]{border-color:#b4231873;box-shadow:0 0 0 3px #b423181a}.login-remember{display:flex;align-items:center;justify-content:center;gap:10px;font-size:13px;color:var(--muted);cursor:pointer;-webkit-user-select:none;user-select:none;text-align:center}.login-remember input{width:16px;height:16px;accent-color:var(--accent);cursor:pointer}.login-alert{display:flex;align-items:flex-start;gap:10px;padding:12px 14px;border-radius:12px;background:var(--danger-soft);color:var(--danger);font-size:14px;line-height:1.45}.login-alert svg{flex-shrink:0;width:18px;height:18px;margin-top:1px}.login-submit{width:100%;padding:13px 16px;border-radius:12px;font-size:15px;display:inline-flex;align-items:center;justify-content:center;gap:10px;box-shadow:0 10px 24px #ff680038}.login-submit:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 14px 28px #ff680047}.login-spinner{width:16px;height:16px;border:2px solid rgba(255,255,255,.35);border-top-color:#fff;border-radius:50%;animation:login-spin .7s linear infinite}@keyframes login-spin{to{transform:rotate(360deg)}}.login-footer{padding-top:16px;text-align:center}.login-footer p{margin:0;font-size:12px;color:var(--muted)}@media(prefers-reduced-motion:reduce){.login-brand__video{display:none}.login-brand__logo 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ease-in-out infinite}.app-nav{background:var(--surface);border-right:1px solid var(--line);padding:18px 14px;display:flex;flex-direction:column;gap:14px;min-height:100vh;position:sticky;top:0;align-self:start}.app-nav__head{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;padding:2px 8px 4px}.app-nav__brand{display:flex;align-items:center;gap:10px;min-width:0}.app-nav__brand .brand-logo{margin-bottom:0}.app-nav__brand .brand-logo img{height:28px;animation:none}.app-nav__brand 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strong{font-size:var(--text-base);font-weight:550;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.app-nav__user-meta span{font-size:var(--text-xs);color:var(--faint)}.app-nav__tenant-switch{display:flex;flex-direction:column;gap:6px;font-size:var(--text-xs);color:var(--muted);font-weight:550;padding:0 4px}.app-nav__tenant-switch select{width:100%;padding:8px 10px;font-size:var(--text-sm)}.app-nav__links{display:flex;flex-direction:column;gap:1px;flex:1}.app-nav__links a{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:var(--radius-sm);color:var(--ink-2);font-weight:500;font-size:var(--text-md);border:1px solid transparent;transition:background .12s ease,color .12s ease,box-shadow .12s ease}.app-nav__links a svg{width:16px;height:16px;flex-shrink:0;color:var(--faint)}.app-nav__links a:hover{background:#09090b0b;color:var(--ink)}.app-nav__links a.is-active{background:#fff;color:var(--ink);border-color:transparent;font-weight:550;box-shadow:var(--shadow-sm)}.app-nav__links a.is-active svg{color:var(--accent)}.app-nav__foot{display:flex;flex-direction:column;gap:6px;margin-top:auto;padding:8px 4px 0;border-top:1px solid var(--line-soft)}.app-nav__external{padding:8px 10px;border-radius:var(--radius-sm);color:var(--muted);font-size:var(--text-sm);font-weight:500}.app-nav__external:hover{background:#09090b0b;color:var(--ink)}.app-nav__signout{width:100%;padding:8px 10px}.app-nav__copyright{margin:4px 0 0;font-size:var(--text-xs);line-height:1.45;color:var(--faint);text-align:center}.app-content{padding:clamp(22px,3vw,36px);font-family:var(--font);background:var(--surface);min-width:0}.page{max-width:1120px}.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:22px}.page-eyebrow{margin:0 0 6px;font-size:var(--text-xs);font-weight:550;letter-spacing:.08em;text-transform:uppercase;color:var(--faint)}.page-head h1{margin:0 0 8px;font-family:var(--display);font-size:clamp(1.4rem,2.2vw,1.75rem);font-weight:600;letter-spacing:-.03em}.page-lede{margin:0;color:var(--muted);max-width:52ch;line-height:1.5}.page-stat{flex-shrink:0;min-width:108px;padding:14px 16px;border-radius:var(--radius);background:var(--white);border:1px solid var(--line);box-shadow:var(--shadow-sm);text-align:center}.page-stat__value{display:block;font-family:var(--display);font-size:var(--text-2xl);font-weight:600;line-height:1;letter-spacing:-.03em}.page-stat__label{display:block;margin-top:4px;font-size:var(--text-xs);color:var(--muted)}.page-alert{margin:0 0 16px;padding:12px 14px;border-radius:var(--radius-sm);background:var(--danger-soft);border:1px solid rgba(190,18,60,.2)}.page-alert.ok{background:var(--ok-soft);border-color:#05966947;color:var(--ok)}.page-alert.error{color:var(--danger)}.data-card{background:var(--white);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);overflow:hidden}.data-card__loading{margin:0;padding:48px 24px;text-align:center}.data-card__head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 16px;border-bottom:1px solid var(--line-soft);background:#fff}.data-card__head h2{margin:0;font-size:var(--text-md);font-weight:600;letter-spacing:-.01em}.data-card__head a{font-size:var(--text-sm);font-weight:550;color:var(--muted);text-decoration:underline;text-underline-offset:2px}.data-card__head a:hover{color:var(--ink)}.dash-kpis{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:16px}.dash-kpi{display:flex;flex-direction:column;gap:6px;padding:16px 18px;background:var(--white);border:1px solid 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var(--line);background:var(--white);font-size:13px;font-weight:600}.dash-chip em{font-style:normal;font-size:11px;font-weight:650;letter-spacing:.04em;text-transform:uppercase;color:var(--muted)}.dash-chip.is-on{border-color:var(--line-strong);background:var(--surface)}.dash-chip.is-on em{color:var(--ok)}.dash-actions{display:flex;flex-wrap:wrap;gap:8px}.dash-action{display:inline-flex;align-items:center;padding:8px 12px;border-radius:var(--radius-sm);background:var(--primary);color:#fff;font-size:var(--text-sm);font-weight:550;border:1px solid var(--primary)}.dash-action:hover{background:#000;border-color:#000}.dash-action--ghost{background:#fff;color:var(--ink);border-color:var(--line)}.dash-action--ghost:hover{background:var(--surface)}.dash-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.dash-grid--single{grid-template-columns:1fr}.dash-feed{list-style:none;margin:0;padding:0}.dash-feed li{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:14px 16px;border-bottom:1px solid var(--line)}.dash-feed li:last-child{border-bottom:none}.dash-feed strong{display:block;font-size:14px}.dash-feed p{margin:4px 0 0;color:var(--muted);font-size:13px;line-height:1.4;max-width:36ch;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.dash-feed__meta{display:flex;flex-direction:column;align-items:flex-end;gap:6px;flex-shrink:0}.dash-feed__meta span{font-size:12px;color:var(--muted);white-space:nowrap}.data-table-wrap{overflow-x:auto}.data-table{width:100%;border-collapse:collapse;font-size:14px}.data-table thead th{padding:12px 16px;text-align:left;font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);background:var(--card);border-bottom:1px solid var(--line);white-space:nowrap}.data-table tbody td{padding:14px 16px;border-bottom:1px solid var(--line);vertical-align:middle}.data-table tbody tr:last-child td{border-bottom:none}.data-table tbody tr:hover td{background:#fff6ed73}.data-table__primary{font-weight:600;color:var(--ink)}.data-table__preview{max-width:360px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--ink)}.data-table__muted{color:var(--muted);white-space:nowrap}.data-table__amount{font-variant-numeric:tabular-nums;font-weight:500}.status-badge{display:inline-flex;align-items:center;padding:4px 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6px;font-weight:600;color:var(--ink)}.empty-state__detail{margin:0;color:var(--muted);font-size:14px;max-width:36ch;margin-inline:auto;line-height:1.5}.lang-switch{position:relative}.lang-trigger{display:inline-flex;align-items:center;gap:6px;padding:6px 10px;border:1px solid var(--line);border-radius:999px;background:#ffffffb8;color:var(--muted);font-size:.78rem;font-weight:600;letter-spacing:.04em;cursor:pointer;box-shadow:none}.lang-trigger:hover:not(:disabled){background:#fff;color:var(--ink);transform:none}.lang-trigger svg{width:10px;height:10px;transition:transform .18s ease}.lang-trigger[aria-expanded=true] svg{transform:rotate(180deg)}.lang-trigger__flag{font-size:.95rem;line-height:1}.lang-menu{position:absolute;top:calc(100% + 8px);right:0;min-width:168px;padding:6px;background:var(--white);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);display:grid;gap:2px;z-index:50}.lang-option{display:flex;align-items:center;gap:8px;width:100%;padding:9px 10px;border:0;border-radius:10px;background:transparent;color:var(--ink);font-weight:500;text-align:left;cursor:pointer;box-shadow:none}.lang-option:hover:not(:disabled){background:var(--surface-2);transform:none}.lang-option.is-active{background:#fff;color:var(--ink);font-weight:550;box-shadow:var(--shadow-sm)}.lang-option.is-active:after{content:"✓";margin-left:auto;color:var(--accent);font-size:.85rem}.app-nav .lang-trigger{background:#fff}@media(max-width:900px){.app-shell{grid-template-columns:1fr}.app-nav{position:static;min-height:auto;border-right:none;border-bottom:1px solid var(--line)}.app-nav__links{flex-direction:row;flex-wrap:wrap;flex:none}.app-nav__links a{flex:1 1 auto;justify-content:center}.app-nav__foot{margin-top:0}.page-head{flex-direction:column}.page-stat{width:100%;display:flex;align-items:center;justify-content:space-between;text-align:left}.page-stat__value{font-size:1.35rem}.page-stat__label{margin-top:0}.dash-kpis,.dash-grid{grid-template-columns:1fr}}@media(prefers-reduced-motion:reduce){.app-nav__brand .brand-logo img,.app-loading .brand-logo img{animation:none}}.inbox-page{display:flex;flex-direction:column;gap:16px;max-width:none;height:calc(100vh - 48px);min-height:28rem}.inbox-page__head h1{margin:0 0 6px;font-family:var(--display);font-size:clamp(1.45rem,2vw,1.85rem);letter-spacing:-.03em}.inbox-page__head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;flex-wrap:wrap}.inbox-page__admin{display:flex;flex-wrap:wrap;gap:8px}.inbox-page__head p{margin:0;color:var(--muted);font-size:14px}.inbox-shell{display:flex;min-height:0;flex:1;overflow:hidden;background:var(--white);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm)}.inbox-list{display:flex;flex-direction:column;width:100%;min-height:0;border-right:1px solid var(--line)}@media(min-width:901px){.inbox-list{max-width:22rem;flex-shrink:0}}.inbox-list--hidden-mobile{display:none}@media(min-width:901px){.inbox-list--hidden-mobile{display:flex}}.inbox-list__filters{flex-shrink:0;display:flex;flex-direction:column;gap:10px;padding:14px;border-bottom:1px solid var(--line);background:var(--card)}.inbox-presets{display:flex;flex-wrap:wrap;gap:6px}.inbox-preset{padding:5px 10px;border-radius:8px;border:none;background:#09090b0f;color:var(--ink);font-size:11px;font-weight:650;cursor:pointer;transition:background .15s ease,color .15s ease}.inbox-preset:hover{background:#09090b1a}.inbox-preset.is-active{background:var(--primary);color:#fff}.inbox-search{display:flex;align-items:center;gap:8px;padding:8px 10px;border-radius:10px;border:1px solid var(--line);background:var(--white);color:var(--muted)}.inbox-search input{flex:1;border:none;padding:0;background:transparent;font-size:13px;color:var(--ink)}.inbox-search input:focus{outline:none}.inbox-filter-grid{display:grid;grid-template-columns:1fr;gap:8px}.inbox-filter-grid--single{grid-template-columns:1fr}.inbox-filter-grid select{width:100%;padding:7px 10px;font-size:12px;border-radius:8px}.inbox-filter-toggle{display:flex;align-items:center}.inbox-link-btn{border:none;background:none;padding:0;font-size:var(--text-xs);font-weight:550;color:var(--muted);text-decoration:underline;text-underline-offset:2px;cursor:pointer}.inbox-link-btn:hover{color:var(--ink);text-decoration:underline}.inbox-clear-filters{display:inline-flex;align-items:center;justify-content:center;gap:6px;width:100%;padding:8px 12px;border-radius:10px;border:1px solid rgba(255,176,0,.45);background:#fffbeb;color:#92400e;font-size:12px;font-weight:650;cursor:pointer}.inbox-list__body{flex:1;min-height:0;overflow-y:auto}.inbox-list__loading,.inbox-list__empty{padding:32px 16px;text-align:center;font-size:14px}.inbox-row{display:block;width:100%;padding:12px 14px;border:none;border-bottom:1px solid var(--line);background:transparent;text-align:left;cursor:pointer;transition:background .15s ease}.inbox-row:hover{background:#09090b0a}.inbox-row.is-selected{background:#fff;box-shadow:inset 3px 0 0 var(--accent)}.inbox-row__main strong{display:block;font-size:14px;color:var(--ink)}.inbox-row__sub,.inbox-row__meta{display:block;margin-top:2px;font-size:11px;color:var(--muted)}.inbox-row__meta{margin-top:4px;font-size:10px;text-transform:capitalize}.inbox-row__badges{display:flex;flex-wrap:wrap;gap:4px;margin-top:6px}.inbox-badge{display:inline-flex;align-items:center;gap:4px;padding:2px 7px;border-radius:999px;font-size:10px;font-weight:700;letter-spacing:.03em;text-transform:uppercase}.inbox-badge--human{background:#fef3c7;color:#92400e}.inbox-badge--open{background:var(--accent-soft);color:var(--accent)}.inbox-row__preview{margin:6px 0 0;font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inbox-row__time{display:block;margin-top:4px;font-size:10px;color:var(--muted)}.inbox-list__pager{flex-shrink:0;display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;border-top:1px solid var(--line);font-size:11px;color:var(--muted)}.inbox-list__pager button{display:inline-flex;align-items:center;gap:4px;padding:6px 8px;border-radius:8px;border:none;background:transparent;color:var(--ink);font-size:11px;font-weight:600;cursor:pointer}.inbox-list__pager button:hover:not(:disabled){background:var(--card)}.inbox-list__pager button:disabled{opacity:.4;cursor:not-allowed}.inbox-thread{display:none;flex:1;min-width:0;min-height:0;flex-direction:column}.inbox-thread--visible-mobile{display:flex}@media(min-width:901px){.inbox-thread{display:flex}}.inbox-thread__empty,.inbox-thread__loading{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:var(--muted);padding:24px}.inbox-thread__empty p{margin:0;font-size:14px}.inbox-thread__head{flex-shrink:0;padding:14px 18px;border-bottom:1px solid var(--line);background:var(--card)}.inbox-back{display:inline-flex;align-items:center;gap:6px;margin-bottom:10px;padding:6px 8px;border:none;border-radius:8px;background:transparent;color:var(--muted);font-size:13px;font-weight:600;cursor:pointer}.inbox-back:hover{background:var(--white);color:var(--ink)}.lg-only-hidden{display:inline-flex}@media(min-width:901px){.lg-only-hidden{display:none}}.inbox-thread__title h2{margin:0 0 4px;font-size:1.1rem;letter-spacing:-.02em}.inbox-thread__title p{margin:0;font-size:13px;color:var(--muted)}.inbox-thread__actions{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-top:10px}.inbox-thread__channel{font-size:12px;font-weight:600;text-transform:capitalize;color:var(--muted)}.inbox-thread__lead-link{font-size:var(--text-xs);font-weight:550;color:var(--muted);text-decoration:underline;text-underline-offset:2px}.inbox-thread__messages{flex:1;min-height:0;overflow-y:auto;padding:16px 18px;display:flex;flex-direction:column;gap:10px;background:var(--surface)}.inbox-bubble-row{display:flex;justify-content:flex-start}.inbox-bubble-row.is-outbound{justify-content:flex-end}.inbox-bubble{max-width:75%;padding:10px 14px;border-radius:16px;background:var(--white);border:1px solid var(--line);box-shadow:0 4px 12px #09090b0a;font-size:14px}.inbox-bubble--human{background:var(--primary);border-color:transparent;color:#fff}.inbox-bubble--agent{background:var(--surface-2);border-color:transparent}.inbox-bubble__author{display:block;margin-bottom:4px;font-size:10px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;opacity:.75}.inbox-bubble p{margin:0;line-height:1.45;white-space:pre-wrap}.inbox-bubble time{display:block;margin-top:6px;font-size:10px;opacity:.72}.inbox-bubble--human time,.inbox-bubble--human .inbox-bubble__author{color:#ffffffd9}.inbox-thread__composer{flex-shrink:0;padding:12px 18px;border-top:1px solid var(--line);background:var(--white)}.inbox-thread__composer p{margin:0;font-size:13px;text-align:center}.inbox-composer{display:flex;flex-direction:column;gap:8px}.inbox-composer textarea{width:100%;min-height:72px;resize:vertical;padding:10px 12px;font-size:14px;line-height:1.45}.inbox-composer__foot{display:flex;align-items:center;justify-content:space-between;gap:12px}.inbox-composer__foot .muted{font-size:11px}.inbox-composer__foot button{display:inline-flex;align-items:center;gap:6px;padding:8px 14px;font-size:13px}.inbox-composer .page-alert{margin:0}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.app-content:has(.inbox-page){padding-bottom:16px}.inbox-tickets{flex-shrink:0;padding:10px 18px;border-bottom:1px solid var(--line);background:var(--surface)}.inbox-chat-control{flex-shrink:0;padding:10px 18px;border-bottom:1px solid var(--line);background:var(--white)}.inbox-chat-control__actions{display:flex;flex-wrap:wrap;gap:8px}.inbox-chat-control__meta{margin:8px 0 0;font-size:12px}.inbox-chat-control .page-alert{margin-top:8px;margin-bottom:0}.inbox-tickets__actions{display:flex;flex-wrap:wrap;gap:8px}.inbox-ticket-btn{display:inline-flex;align-items:center;gap:6px;padding:7px 12px;border-radius:999px;border:1px solid var(--line);background:var(--white);color:var(--ink);font-size:12px;font-weight:650;cursor:pointer}.inbox-ticket-btn--copilot{border-color:#09090b24;background:#09090b0a}.inbox-ticket-btn--danger{border-color:#fecdca;background:var(--danger-soft);color:var(--danger)}.inbox-ticket-btn--danger:hover:not(:disabled){background:#fee4e2}.inbox-ticket-btn:disabled{opacity:.55;cursor:not-allowed}.inbox-tickets__list{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.inbox-ticket-chip{display:inline-flex;align-items:center;padding:3px 8px;border-radius:999px;background:#dbeafe;color:#1e40af;font-size:11px;font-weight:700;letter-spacing:.02em}.inbox-modal-backdrop{position:fixed;inset:0;z-index:40;display:flex;align-items:center;justify-content:center;padding:16px;background:#09090b6b}.inbox-modal{width:min(480px,100%);max-height:min(90vh,720px);overflow:auto;padding:18px;border-radius:16px;background:var(--white);border:1px solid var(--line);box-shadow:var(--shadow);display:flex;flex-direction:column;gap:12px}.inbox-modal__head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.inbox-modal__eyebrow{margin:0;font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--muted)}.inbox-modal__head h3{margin:4px 0 0;font-family:var(--display);font-size:1.2rem}.inbox-modal__close{border:none;background:transparent;color:var(--muted);cursor:pointer;padding:4px}.inbox-modal label{display:flex;flex-direction:column;gap:6px;font-size:12px;font-weight:650;color:var(--muted)}.inbox-modal label textarea,.inbox-modal label select{width:100%}.inbox-modal__check{flex-direction:row!important;align-items:center;gap:8px!important;font-weight:500!important;color:var(--ink)!important}.inbox-modal__foot{display:flex;justify-content:flex-end;gap:8px;margin-top:4px}.inbox-copilot-summary{padding:12px;border-radius:12px;background:#09090b0a;border:1px solid var(--line)}.inbox-copilot-summary p{margin:6px 0 0;font-size:13px;line-height:1.45}.inbox-copilot-meta{display:block;margin-top:8px;font-size:11px;color:var(--muted)}.inbox-bubble--system{background:#eff6ff;color:#1e3a8a;border:1px solid rgba(30,64,175,.12)}.voice-softphone{max-width:28rem;margin-top:1.5rem;padding:1.5rem 1.75rem;background:var(--surface-2, color-mix(in srgb, var(--surface) 92%, #000 8%));border:1px solid color-mix(in srgb,var(--text) 12%,transparent);border-radius:12px}.voice-softphone__line{display:flex;flex-direction:column;gap:.25rem;margin:0 0 1rem}.voice-softphone__label{font-size:.8rem;color:var(--muted, #64748b)}.voice-softphone__status{margin:0 0 1.25rem;font-weight:600}.voice-softphone__actions{display:flex;flex-wrap:wrap;gap:.5rem}.voice-softphone__hint{margin:1.25rem 0 0;font-size:.85rem}